It might sound bizarre to hear us say Microsoft Teams has the ultimate telephony system covered. But it’s true. That’s right folks. Teams allows you to replace your entire on-premises PBX (private branch telephony) system with huge benefits for your business and your employees – including the opportunity to reduce your overheads.
No need for expensive on-premises telephone systems
Remove the need for expensive and complex telephony equipment with a cloud-based subscription through Teams Calling.
Now you can assign a phone number to make and receive calls on any device, anytime, anywhere in the world. That’s right, with Teams Calling, every and any device with an internet connection has the power to make and accept calls. So you can have your business phone number on every device – wherever you and your staff are working.
Available on the same number, anywhere, anytime
There’s no need to give out multiple telephone numbers to contacts so they can reach you when you’re out and about. You can receive your landline calls on your mobile, laptop or tablet. The added benefit – a newfound level of privacy as mobile numbers can stay private.
Choose when people can reach you
A simple and easy to use menu lets your team choose when they’re available to take calls and when they aren’t. Advanced voicemail features remove the dreaded busy signal for good.
Internal and External Contact management
Manage your speed dial list, contacts and calls all in one easy to use platform accessed directly in Teams. If you’re already contacts through Outlook, this makes it even simpler as those contacts are already synchronised with Teams.
Advanced voicemail features
Take your voicemail to a new level and see all your voicemails neatly laid out in a list. Each voicemail contains the number or contact, the voicemail and a transcript of the message for quick and easy access.
A sophisticated system at your fingertips
Teams Calling comes with a well-rounded set of telephony features such as call forwarding (a must have in most businesses), as well as call recording. It even includes the option to set up Auto Attendants to present callers with choices for routing their call. It also offers the option of Call Queues which act like a waiting area for callers who need to speak to a specific person or department.
Keep your numbers
Thanks to phone number portability you don’t need to lose your existing landline numbers when you migrate your system across. This is also true for your toll-free numbers.
Plans to fit any business’ needs
Teams offers a range of Calling plans so you can choose the one that best fits your needs, including the ability to quickly and easily scale up (or down) as required.
Contact Atarix, your certified Microsoft Partner, to get set up with the right tools and access for your business.